Outpatient Services

Fees charged by our clinics are consistent with providing a high quality medical imaging service. For many imaging studies, the Medicare rebate is less than the actual cost of providing the service and there will be a gap payment. The gap payment is the difference between the fee of our services and the Medicare rebate. For some examination there may not be a Medicare rebate. The size of the gap payment varies depending on the type and number of examinations and the complexity. Pensioners and Healthcare card holders are bulk-billed for most Medicare rebateable examinations; however, there area  small number of examinations and most interventional procedures where an out-of-pocket expense will be incurred.

Inpatient Services at Private Hospitals

I-MED Radiology seeks to maintain a no gap agreement with private health funds. Members of these funds will not incur out-of-pocket fees for radiology services that are eligible for the Medicare rebate. If your private health insurance fund does not have a no-gap agreement with I-MED Radiology you may incur additonal fees while you are an inpatient. I-MED Radiology supports affordable healthcare and caps out-of-pocket expenses for medical imaging services at per hospital admission noting, this fee cap does not apply to imaging services provided outside of normal business hours and for imaging services and medical consumables not covered by Medicare or your private health fund.

How much will my procedure cost?

I-MED Radiology Network fees vary depending on the type of examination or procedure you require. We encourage you to ask about any cost that may be associated with your examination at the time of booking your appointment or before you arrive to the clinic.

What is the I-MED Billing Policy?

I-MED Radiology Network is a Private Radiology provider with a private billing policy. It is I-MED policy to bulk bill all pensioners and health care card holders for most medicare rebatable procedures. Some interventional procedures where the Specialist (Radiologist) is involved, attract an out-of-pocket fee. Fees charged by our clinics are consistent with providing a high quality medical imaging service. The fees vary depending on the procedure required, and sometimes on the number of tests performed. I-MED practice is to inform patients of any cost for their examination when making an appointment.

If imaging is performed outside normal practice hours or through the Emergency Department, an additional charge will be incurred which is not claimable on Medicare or your Private Health Insurance.

We would appreciate full payment of your accounts on the day of examination. We can also lodge Medicare claims electronically, so that Medicare rebates are automatically sent to your nominated bank account.

Why is there no Medicare rebate for my examination?

There are a number of procedures that are not included or funded by the Medicare Benefits Schedule. For these tests, no government rebate is available. In these circumstances, you will receive an account and be responsible for the full amount. These costs will be advised to you prior to your visit / procedure.

What if I am a Veterans Affairs card holder?

You do not need to make payment to I-MED Radiology for our services as the Department of Veteran Affairs (DVA) cover the cost of your healthcare. We encourage you to contact DVA prior to your consultation to discuss your coverage if your DVA card is not 'Gold' to ensure the services you have are eligible.

What is the "GAP FEE" or Out-of-Pocket Expense?

This is the difference between any Medicare rebate your receive and I-MED Radiology's private fee. The size of the gap payment varies depending on the type of examination.

What if I cannot settle my account within the indicated time?

Please contact the I-MED Accounts Department to discuss a suitable payment arrangement. One of our friendly accounts department team are available on 03-8587-5344 (MIA Victoria & I-MED Radiology NSW & ACT) or 03-8587-5380 (Regional Imaging and I-MED Queensland)

What does my Health Fund cover?

Health funds cover radiology for inpatient services only. The amount of coverage depends on the individual health fund and any agreements that may be in place. For more details please click here.

What is the inpatient 'cap'?

I-MED Radiology recognises that hospital stays and services can result in large out of pocket expenses. To assist with containing this, I-MED Radiology caps out-of-pocket expenses for medical imaging services per hospital admission (Please contact us for the current cap level). Please note, that this fee cap does not apply to imaging services provided outside of normal business hours and for imaging services and medical consumables not covered by Medicare or a private health fund.

When and How do I pay for my Service?

All patients are asked to settle their account on the day of service. We accept cash, cheque and money orders and provide EFTPOS and credit card facilities at all sites (AMEX and Diners are not accepted). Patients are encouraged to liaise with an I-MED team member concerning any difficulties you may have in settling your account on the day of service. We may be able to provide alternative payment arrangements.

What is an after-hours surcharge?

If you require diagnostic imaging outside normal practice hours, an additional charge may be incurred. This is known as an after-hours surcharge and is billed in addition to I-MED's private fee. This surcharge is not claimable for Medicare or your Health Fund.

Concession card discounts do not apply to after-hours or emergency department services.

What if I am covered under Workcover / TAC?

For Workcover or TAC claimants, we will invoice your agent directly with the relevant claim and approval number. It is important that you provide us with your Insurance Company / Employer / claim details at the time of the appointment to avoid any unnecessary delays. Please note that should the invoice be rejected or remain unpaid, then the payment of the invoice will be your personal responsibility. If you are unsure if your examination will be covered please contact your employer or agent prior to your attendance.