Exceptional patient care


At I-MED our patients are at the centre of everything we do. Across the I-MED Network, we conduct more than 4.6 million procedures a year. With every procedure, we strive to put our patients at ease, treating them with respect and making their experience as comfortable as possible. You’ll find a warm and welcoming environment in our clinics, where every patient is treated with sensitivity and compassion. Overwhelmingly the feedback we receive from patients mentions the kindness and care they encountered at I-MED. 

Feeling nervous?

At I-MED Radiology we understand that many patients feel anxious or nervous prior to a radiology examination. We're here to help, with full, downloadable information for patients on our procedures page. On the day of your appointment, please feel free to ask the reception or technical staff any questions you may have. 

Contact us

We are committed to providing expert, high quality patient care. Our I-MED Customer Care Team is here to ensure you are looked after every step of the way, and we welcome feedback on your experience with I-MED.

For patients

In every clinic you will find Feedback forms to leave comments after your appointment. These forms can be returned by reply-paid post or handed in at the clinic.

Via the website - visit Enquiries & Feedback to submit your comments online

Email - our I-MED Customer Care Team welcomes your written feedback. Click here to email the team.

Your local clinic search here

For referrers

Referrering practioners (Doctors and Allied Health professionals) - 1300 147 852